Online Payment
International orders can be processed online and paid with Visa, MasterCard, or American Express. Jomashop.com will also charge a processing fee for all orders containing an international shipping address. This charge will be calculated during checkout and combined with the shipping charges for all international shipping addresses orders. Please note that if an international billing address orders ships within the continental United States, a 4% international processing fee with a $8 minimum charge will be added to your total when the order ships.
Verification
All online international orders are verified through the Jomashop.com payment system to accommodate our International cardholders. Please note that your order may be subject to additional verification of address or product availability. If more information is needed, you will be contacted by a customer service representative shortly. You will receive a second email as soon as your order has been verified and processed. To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you. If our verification department is unable to reach you, your order may be delayed. If your order is not approved you will be notified of your cancelled order status via email.
Wire Transfer Payment
In addition to credit card payments, Jomashop.com also accepts international orders via wire transfer. Wire transfer orders must be submitted via email and processed manually. When sending Jomashop.com an international wire transfer payment, please make sure to pay all fees associated with your wire transfer (contact your bank for fee details). Jomashop.com will email you a list of wire transfer instructions after an invoice is generated in our system, and an order total is confirmed. Contact Jomashop.com about a wire transfer order here: http://www.jomashop.com/contact.html
Duty and Shipping
Jomashop.com does not assess duty for an international order and International orders are subject to applicable customs, and import duties and taxes, which are the sole responsibility of the customer. Please contact your local customs office for details. All International Orders over $500.00 will ship via UPS and are subject to UPS Delivery Fees, in addition to all applicable duties and taxes. All APO/FPO addressed packages will ship via USPS. To calculate the shipping rate for your order, please refer to the shipping chart below. Oversize and/or high value orders that may require additional shipping charges:
| Location |
Shipping
Method |
Price
Range |
Add
to Taxable Amount |
| International Destinations (Except Canada & US Protectorates) |
Any
Method |
$000.000
- $399.99 |
$35.00 |
| $400.000
- $999.99 |
$45.00 |
| $1000.00
- Up |
$75.00 |
 |
| Canada
(Any Province) |
Any
Method |
$000.000
- $499.99 |
$29.50 |
| $500.00
- Up |
$47.50 |
 |
| US
Protectorates |
Any
Method |
$000.00
- $499.99 |
$20.50 |
| $500.00
- Up |
$29.50 |
Shipping Problems
If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by Jomashop. If the item is received damaged, please contact Jomashop within five business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 45 days after the shipment date to conduct an insurance claim. |